Skip to main content
Every quso.ai plan includes cloud storage for your projects, downloads and brand assets: 5 GB on Free, 10 GB on Lite, 25 GB on Essential and 75 GB on Growth. You can check your usage, delete items and buy extra storage from Settings → Storage.

Storage by plan

Any extra storage you buy is added on top of your plan’s storage.

What counts toward storage

Your storage is split into three categories:
  1. Projects: your uploaded videos and everything made from them. Storage Article Projects Jp Deleting a project deletes the uploaded video and all its clips.
  2. Downloads: the clips you have rendered. Storage Article Downloads Jp Deleting a download also removes the social media posts made from it.
  3. Brand kit assets: logos, outros, fonts, images, videos, audio files and backgrounds. Storagearticle Brandkit Jp Deleting a brand asset removes it from the editor, your drafts and your brand templates.

Check your storage

Go to Settings → Storage. You’ll see:
  • Your total and used storage, in GB
  • How much each category uses
Storage Article Management Jp When you run out of storage, a banner appears on the home page.

What happens when you run out of storage

  • New projects that finish processing are locked until you free up space or add storage.
  • You get an email when a project is locked.
  • Deleting a locked project refunds the credits it used.

Free up space or add storage

You have two options:
  1. Free up space: in Settings → Storage, open a category, select the items you no longer need and delete them.
  2. Buy extra storage: add-ons range from 50 GB to 5 TB, billed monthly, every 6 months or yearly. The price is shown before you buy. Locked projects unlock once the payment goes through.
Extra storage is removed if you cancel your subscription.

FAQ

On paid plans, until you delete them. On the Free plan, projects are deleted after 7 days.
Only for projects that were locked because you were out of storage. Failed imports are refunded automatically.

Need Help?

If you run into any issues or have questions, our support team at [email protected] is just a message away.