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You can move between quso.ai plans, or between monthly and annual billing, at any time from the Upgrade button. Only the workspace owner can change the plan. Upgrades take effect immediately, and quso.ai shows you what you will be charged before you confirm.

Upgrade your plan

  1. Click Upgrade at the bottom left of the home page.
The Upgrade button at the bottom left of the quso.ai home page
  1. Choose the plan you want. You can also switch between monthly and annual billing here.
Plan Select Jp
  1. Confirm the payment. Your new plan and its credits are active as soon as the payment goes through.
When you upgrade in the middle of a billing period, you are charged a prorated amount for the rest of that period.

Downgrade your plan

  1. Click Upgrade at the bottom left of the home page.
  2. Select the lower plan you want to move to. Downgrade Plan Select Jp
  3. Confirm the change.
If you downgrade before your billing period ends, the unused part of your current plan is kept as a credit on your account. It is applied automatically to your next bill. The amount depends on how much time was left on your plan.

Monthly credit plans

If you are on a monthly credit plan (for example 400 credits a month):
  • Moving to a higher credit tier charges the new price right away, with no proration.
  • Moving to a lower tier takes effect at your next renewal, and nothing is charged now.
  • To move from yearly to monthly billing, email [email protected].

Cancel your plan

  1. Go to Settings → Billing & Plans.
  2. Click Cancel Plan and follow the steps.
Your plan stays active until the end of the current billing period. After that, your account moves to the Free plan, and projects that are older than 7 days are deleted. Extra storage you bought is removed when you cancel. You can reactivate before the period ends to undo a scheduled cancellation.

FAQ

No. You get the new plan’s credits as soon as the upgrade goes through.
Right away on monthly and annual plans, with the unused time credited to your next bill. On monthly credit plans, a downgrade starts at your next renewal.
No. Only the workspace owner can change the plan or buy add-ons. Members see a message asking them to contact the owner.

Need Help?

If you run into any issues or have questions, our support team at [email protected] is just a message away.